Robot Mower Technician (Husqvarna Specialist)
Husqvarna-powered ‘Rangabot’ robot lawn mower.
Byron Bay Ranga is a leading landscape construction & garden maintenance company based in the beautiful coastal town of Byron Bay. With a strong commitment to sustainable practices and creating breathtaking outdoor spaces, we take pride in transforming landscapes into works of art.
As we continue to grow and expand our operations, we are seeking a passionate and motivated individual to join our newly created robotics team as a casual technician for Husqvarna robot mowers. You will have:
Understanding of mechanical systems, small engines, and diagnostic techniques.
Knowledge of electrical systems, circuitry, sensors, and diagnostics
Mix of experience across mechanical, electronic, and computer systems training, focusing on automation and robotics
About the Role
We are looking for a skilled and reliable Robot Mower Technician with experience in maintaining, diagnosing, and repairing Husqvarna robotic mowers. The ideal candidate will have a solid understanding of robotic lawn mower technology, electronic troubleshooting, and outdoor equipment repair, as well as a passion for providing excellent customer service. We are open to apprentices to more experienced technicians.
Key Responsibilities & Duties
Troubleshoot and Repair: Diagnose issues in Husqvarna robotic mowers, including hardware and software components, and perform repairs to ensure optimal functionality.
Maintenance: Conduct regular maintenance, including firmware updates, battery replacements, and sensor calibration, to prevent future malfunctions.
Installation Assistance: Support customers with the installation and initial setup of their robotic mowers, ensuring proper configuration for their specific lawn needs.
Customer Service: Interact with customers to understand issues, explain repairs, and advise on best practices for mower care and operation.
Record Keeping: Maintain accurate records of each repair or service call, including parts used, time taken, and customer information.
Inventory Management: Track and manage parts inventory to ensure timely access to essential components.
Field Support: Travel to customer locations as needed for on-site troubleshooting and repairs, ensuring timely and efficient service.
Training and Support: Educate customers, and Ranga Maintenance team members on the operation, maintenance, and troubleshooting of Husqvarna robotic mowers.
Garden Maintenance Team
Required Skills & Experience
Technical Knowledge: Strong understanding of robotic lawn mower systems, specifically Husqvarna models, including electrical and mechanical repair skills.
Troubleshooting Skills: Ability to diagnose complex problems in robotic systems quickly and accurately.
Technical Certification: Relevant certifications in small engine repair, electronics, or a related field are advantageous.
Customer Service: Excellent communication skills and a commitment to providing a positive customer experience.
Physical Requirements: Ability to lift and carry equipment, and work in outdoor conditions as needed.
Valid Driver’s Licence: Required for field visits to customer sites.
Preferred Qualifications
Experience working with other outdoor equipment or small engine repair.
Familiarity with electronic diagnostic tools and firmware/software updating processes.
If you feel you are a good fit for this opportunity and Byron Bay Ranga, please apply!
We look forward to welcoming you to our team!
*If the above link doesn’t work, please email brent(at)byronbayranga.com with the subject ‘Robot Mower Technician (Husqvarna Specialist)’
